Several platforms are there that allow employees to share their reviews and feedback about their employers. Among all, Glassdoor is quite popular as it is an ‘open forum’ for all. Although it is a platform wherein people share their experiences and thoughts, businesses can also utilize the same to improve their services and operations. However, not all reviews are honest, and negative ones can have a significant impact on one’s reputation. Thus, they can utilize the professional and specialized review management services in Delhi to manage negative and positive reviews. Before making any decision, keep on reading this post. In this Post, We are Discussing How to Remove Glassdoor Reviews.
Understanding Glassdoor platform
Glassdoor is a transparent platform that allows employees to leave their reviews or experiences. They use it to highlight the best things about the company where they are working or have worked. Potential employees consider the same to decide whether the firm they are going to join is authentic, true, and a good place to work.
All these make Glassdoor reviews a crucial aspect of defining the culture, atmosphere, management, policies, etc. Even though the objective of Glassdoor is to maintain a transparent and trusted place for potential candidates to research companies and seek jobs.
Negative reviews and Glassdoor
Before we discuss the tips on how to remove negative reviews from Glassdoor, you should know a few things beforehand. When you are running a mid or large venture, it is obvious to have negative reviews on Glassdoor and other platforms. This is because not everyone will feel fit and supported in the work culture you are offering.
For instance, people nowadays prefer WFH or a hybrid work culture. If your company was offering the same but now you have changed it to on-site, the chances are higher that you will get negative reviews from existing as well as previous workers. In case the number of negative reviews is high, you will surely be thinking about deleting them. Unfortunately, this platform does not offer any option to delete the same. Hence, you can consider professional services for review management.
How to Remove Negative Glassdoor Reviews?
We all know that negative reviews can be frustrating as they are directly associated with the reputation. These reviews act as a guide for those searching for a suitable opportunity. Thus, you will surely want to manage the reviews available on Glassdoor. For this, you can get help from a trusted provider of review management services in Delhi.
Please keep in mind that deleting any review that you do not like is not possible. However, some reviews can be removed if they infringe the guidelines of the community.
Deleting Glassdoor reviews is allowed only if they are one of the following:–
- When reviews contain inaccurate or false details, you can report it and request for the removal.
- If an employee posts multiple reviews within a year, then the issue can be raised.
- Constitute removal can be done when reviews are done on the names of people who are not associated with the firm.
- In case the reviews contain quoted information such as website, contact number, and email ID, you can request the removal of that review.
- If a review consists of non-public and confidential information about the company or members, you can report it.
- Removal of the review is allowed if it includes profanities, offensive language, threats, or something irrelevant or inappropriate.
What to Do with Negative Glassdoor Reviews?
When you notice reviews of Glassdoor containing any of the issues listed above, you will have two different options. These include:
- Flag the review as questionable content
- Take necessary legal actions
Since negative reviews can put the reputation of your firm on the stack and plant seeds of negative thoughts in the minds of existing and potential employees to re-evaluate their decisions, you must take the steps to manage it.
How to Flag Negative Glassdoor Reviews?
When you see defamatory reviews, fake or false reviews, it is necessary to flag them as soon as possible. To do so, you will need to do the following:
- Firstly, go to the company profile.
- Locate the reviews that are against the community guidelines of Glassdoor.
- On the right side at the bottom, you will see the FLAG button.
- Hit on it.
- Upon this, you will need to select the reason for flagging or reporting it.
- Now, wait for some time to get a response from Glassdoor.
- If the Glassdoor community finds it against their guidelines, they will remove it.
What to Do with Anonymous Negative Reviews from Glassdoor?
Now, that you know how to remove negative Glassdoor reviews, you must be thinking about the reviews that are posted with no name in them. Well! You should keep in mind that Glassdoor offers transparent policies but some anonymous reviews can even pass the guidelines of the community.
This gives disgruntled workers a chance to say whatever they have. Since they can have inappropriate and false information to share, it is hard to get rid of. Thus, you should consider reviewing management to deal with such situations.
When you have a professional firm by your side, they will do the following:–
Responding to All Reviews: Negative and Positive
Every business wants to have a positive image in the market. You will be amazed to know that answering reviews even if they are negative can put you in the category of a responsible and professional firm. Yes, a negative review is the last thing that you want to see on Glassdoor, it is advised to act smartly. A review management company often replies to such reviews by appreciating their efforts for taking some time to share their feedback.
Ask Your Current Team Members to Share Their Reviews
Since buying reviews is not a smart idea at all, you can ask your existing team members to share their valuable feedback in the form of reviews on Glassdoor. Keep in mind that having more genuine positive reviews is the best way to counteract the negative reviews. So, it is good to work towards it.
What Is Next?
If you have misleading or false reviews, you can identify the user and take the necessary legal actions by consulting a good lawyer. Besides, you can opt for the review management services in Delhi provided by a prominent firm such as Value4Brand. They will not only help you manage reviews across platforms including Glassdo3or but guide you so that you can earn genuine reviews for your business.